Responsibilities of MINDWELL departments
International Marketing Department: When the customer's custom die casting parts or plastic injection molding project sends an invitation, responsible for organizing and presiding over the evaluation of OEM customer orders, and following up, coordinating, and implementing customer order evaluation opinions and resolutions
PMC department: review the order delivery date, and then prepare the production plan and material requirement plan according to the content of the order
R&D department: verify the feasibility of production for new products in the order and products with special specifications from customers for old products
Engineering Department: review the safety standards and technical difficulties of all products in the order, and send technicians to assist in the production line during the production of the order
Quality Control Department: review all the quality requirements in order, and send QC to monitor the process and quality of the products on the production line during the production process.
Finance department: review the price of the products and the payment method of the order
Other departments participate in order review according to actual needs, put forward opinions, and strictly implement the resolution of the review meeting.MINDWELL factory OEM order process
After receiving OEM orders from customers, the International Marketing Department will review the unit price, quality requirements, payment methods, and delivery methods of the orders in conjunction with the OEM Cooperation Agreement, and then consult with the PMC Department to see if the customer's order delivery date can be met; if not, we will organize relevant departments to conduct a comprehensive review, and then the PMC Department will determine the order delivery date, and then the OEM account manager will negotiate with the customer to change the order delivery date.
After the audit, the OEM account manager fills out the customer order form with the customer's order.
The PMC department will arrange the "Master Production Plan" and "Material Requirement Plan" within 2 working days according to the "Customer Order Form" and "Customer Order Review Form", and inform the OEM Account Manager of the International Marketing Department of the "Master Production Plan", and the OEM Account Manager will notify the customer by email or fax 10 days before the assembly date so that the customer can make suitable arrangements for inspection.
After confirming the order delivery date with the customer, the OEM account manager must urge the customer to pay the deposit within 3 days.
The assembly department, injection department, hardware department, and other production departments prepare materials for production in accordance with the finished product material demand plan and assembly plan.
Before production, the assembly department will report to the quality control department and engineering department, and the quality control department will do a QA inspection according to the customer's inspection standard and sealed sample, and the engineering department will guide the production process according to the customer's requirements.
When the assembly department has finished production, the PMC department will be notified of the finished product storage arrangement, and the PMC department will inform the OEM account manager of the international marketing department of the completion of production.
Finally, the OEM account manager will notify the customer to inspect the goods after receiving the information that the production is finished, and notify the customer to pay the balance after passing the inspection. After receiving the balance, we will notify the customer to pick up the goods, and then notify the finance department to issue the relevant invoice.Customer order process
